SKILLS FOR SOLVING
You’ll probably recognize this: as a leader or a colleague, you’ve held thorough discussions and made clear agreements. Yet people often don’t follow up on their commitments. It seems like others simply don’t get it, even though it’s clear to you. What can you do?
There is clearly a gap between expectations and actual results. Even though it looks as though the other person “doesn’t get it,” there can any number of underlying causes. The training Crucial Accountability teaches you how to analyze the situation and help the other close the gap. You’ll use the Crucial Conversations skills supplemented by additional skills from the model Six Sources of Influence™.
This training can be used as a powerful one-day follow-up to the training Crucial Conversations, but is also extremely effective as a two-day stand-alone training. The training is appropriate for everyone who works with others and is partially or completely dependent on the contributions of others.
FOR WHOM IS Crucial Accountability?
The training is useful for everyone who relies on the efforts of others. Participants learn to address accountability issues without damaging, but rather strengthening, their relationships.
When team members dare to hold each other accountable for commitments, and ineffective behavior is turned into effective behavior, a new, “high-performance” culture develops.
In an organization where employees and (informal) leaders can hold each other accountable for their commitments, and where ineffective behavior is turned into effective behavior, a new culture is created: a “high-performance culture.”
EFFECTS OF Crucial Accountability
- STRENGTHEN ACCOUNTABILITY
Participants learn how they can effectively talk with others about broken commitments in a way which leads to two-way responsibility and improved cooperation.
- SPEED UP PROBLEM SOLVING
Consistent use of the skills and insights leads to quicker problem solving, decision making, and conflict resolution. Keep projects on track not by taking over, but by taking obstacles out of the way.
- STRENGTHEN RELATIONSHIPS AND INCREASE PRODUCTIVITY
When problems are quickly solved or even avoided, productivity increases and relationships become stronger. Improvement in these two factors for success will also improve the company’s results.
Develop the powerful skills of Crucial Accountability in a user-friendly way by participating in a one-day public workshop as a follow-up to Crucial Conversations.DATES & LOCATIONS
- user-friendly introduction to Crucial Accountability
- ideal for individuals and small groups to learn the specific skills
- the public workshop is conducted by a certified trainer with practical experience
An in-company training is ideal for a group of up to 24 participants. A professional trainer ensures a useful mix of new insights and skills, combined with compelling real-life examples.CONTACT US
- develop high-impact skills within large groups within the organization
- perfect connection to the specific learning needs of a group/team/organization
- extremely effective method for positively influencing the culture of the organization
The unique train-the-trainer concept in which certified internal trainers teach the skills to their colleagues. In practice, we see that an organization-wide approach with internal trainers helps to encourage and anchor desired behavioral changes.MORE INFORMATION
- internal trainers provide the example for the rest of the organization
- flexibility for training both existing and new employees
- leads more quickly to sustained cultural change and results
CRUCIAL ACCOUNTABILITY AS A COMPONENT OF A LEARNING JOURNEY
- STATE-OF-THE-ART IN LEADERSHIP & TEAMWORK
Our training programs are carefully selected on the basis of their powerful effects and their synergy. Every program is updated regularly based on the latest insights in the areas of leadership and teamwork.
- CUSTOM LEARNING JOURNEY
The complete Learning Journey is linked to the values, culture, and learning needs of your organization. This can also be combined with your own internal training. Every organization is unique, and so is the Learning Journey.
COMPANIES WHO ARE SUCCESSFULLY USING Crucial Accountability
The training begins with learning five skills (nine in the two-day version). After learning each skill, participants get the chance to practice using their own examples. This takes place in table groups, in trios, and in pairs (or “learning partners”). With a learning partner, participants can discuss their own personal examples, then move to action and results. During the group exercises, the trainer addresses commonly raised issues. There is no traditional role-play with a camera. Our modern training method is structured, interactive, and most of all, effective.
Here are some testimonials from individuals and organizations which we’ve helped to achieve results in developing a high-performance culture.
Hideki Hayashi Sales manager at Nichia Europe BVVitalTalent
Step away and think before taking action is the key
The training provides a strong model with GAP notification, and to think deeply about 6 sources. It helps me to create tactics for difficult, personal discussions. I need to review myself, and think more before taking actions, that is the key. Step away. The instructor is is a positive person and …
Nico Vogelaar Sales manager at Nichia Europe BVVitalTalent
The videos represent standard office situations very well
The videos’s were very clear and represent standard office situations very well. The instructor explained the concepts clearly.
Simon Grayton HR Operations Manager at NikeVitalTalent
The link back to the original Crucial Conversations steps to reinforce learning and give a more visual view of how the framework fits together. The instructor is able to spend time giving individual feedback during role play breakouts and use the learnings for the group.
Margherita Allievi Pre Season Manager at NikeVitalTalent
Concrete examples, real-life situation, personal stories have been shared. The instructor gives clear explanations an has a pleasant voice.
Angel Sanchez SM Football Director at NikeVitalTalent
Learn practical skills that can be applied and will have an immediate impact on the results. The instructor was very accessible and created a good balance between theory and practices.
Jaroslaw Prazmo Retail Dirictor Poland at NikeVitalTalent
Sharing examples and providing with feedback to the practical part of the training. The instructor shared authentic examples and is able to respond to specific comments or questions in a constructive way. Engaging people.
Rubi Rogel HR Director at NikeVitalTalent
The content of the training is relevant to my day to day life and puts the right structure to tackle some of the conversations. The instructor is very professional, very engaging and has tons of experience.
Crucial Accountability is rated .
INTRODUCTION TO CRUCIAL ACCOUNTABILITY
Would you like more information about our training programs and our company? Request an information package without obligation and discover how we help organizations become more successful.REQUEST INFO PACKAGE
TALK WITH A CONSULTANT
The exceptional training programs we offer encompass more than what we can tell you on our website. Our Learning and Development Consultants would be pleased to discuss it further with you.TALK WITH US
Public workshops are an easy way for individuals and small groups to get acquainted with the training, develop new skills, and gain new insights.DATES & LOCATIONS