Skills for solving performance problems
You’ll probably recognize this: as a leader or a colleague, you’ve held thorough discussions and made clear agreements. Yet people often don’t follow up on their commitments. It seems like others simply don’t get it, even though it’s clear to you. What can you do?
There is clearly a gap between expectations and actual results. Even though it looks as though the other person “doesn’t get it,” there can any number of underlying causes. The training Crucial Accountability teaches you how to analyze the situation and help the other close the gap. You’ll use the Crucial Conversations skills supplemented by additional skills from the model Six Sources of Influence™.
This training can be used as a powerful one-day follow-up to the training Crucial Conversations, but is also extremely effective as a two-day stand-alone training. The training is appropriate for everyone who works with others and is partially or completely dependent on the contributions of others.
What to expect in training (3 min.)
WHO BENEFITS FROM CRUCIAL ACCOUNTABILITY
The training is useful for everyone who relies on the efforts of others. Participants learn to address accountability issues without damaging, but rather strengthening, their relationships.
When team members dare to hold each other accountable for commitments, and ineffective behavior is turned into effective behavior, a new, “high-performance” culture develops.
In an organization where employees and (informal) leaders can hold each other accountable for their commitments, and where ineffective behavior is turned into effective behavior, a new culture is created: a “high-performance culture.”
THE EFFECTS OF CRUCIAL ACCOUNTABILITY
Participants learn how they can effectively talk with others about broken commitments in a way which leads to two-way responsibility and improved cooperation.
Consistent use of the skills and insights leads to quicker problem solving, decision making, and conflict resolution. Keep projects on track not by taking over, but by taking obstacles out of the way.
When problems are quickly solved or even avoided, productivity increases and relationships become stronger. Improvement in these two factors for success will also improve the company’s results.
Join a VitalTalent Trainer in our facilitated virtual training classroom and learn Crucial Accountability from the comfort of your home or office.DISCOVER LIVE ONLINE
Certify trainers in your organization to teach the Crucial Accountability skills, coach colleagues, and help them implement, all with our support.MORE INFORMATION
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WHAT CLIENTS SAY
How do you improve teamwork? Abbott Nutrition has implemented the Influencer training over the last few years. We've certified in-house trainers that have trained from Spain to Singapore and from India to Chicago. Many of our locations have noticed the powerful change that Influencer brought in creating effective behavior. The interactive training method has proven to be successful and has contributed to winning the prestigious 'Shingo' prize at four Abbott factories, an award that focuses primarily on “getting the best out of your people”.
As a project engineering organization, we realize that "technical brains" are often less strong in speaking up, especially on difficult topics. The result we see after 2 years of intensive Crucial Conversations training, is that the awareness of our managers and professionals improves and that engagement and exceptional team performance are not created by directive leadership and silence, but by stepping into dialogue, truly understanding each other and then find the solutions that improve results.
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Feel free to request more information on this training program and discover how we help organizations become more successful.REQUEST
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Read the New York Times bestselling book Crucial Accountability and learn about this powerful tool to improve accountability in teams and organizations.MORE INFORMATION
Develop the powerful skills of Crucial Accountability by participating in a one-day public workshop as a follow-up to Crucial Conversations.DATES & LOCATIONS
Implement the Crucial Accountability skills in your organization with our powerful in-house training programs.REQUEST INFORMATION
Certify in-house trainers to teach the Crucial Accountability skills to their colleagues. We have an extensive, but very accessible train-the-trainer program.LEARN MORE
Ready create a culture of accountability?
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