Our resource center contains many interesting books, studies, white papers, and ebooks. These resources provide additional insight into the skills our training programs teach in the areas of behavior, culture, communication, influence, leadership, and many other social science topics. Use the filters to search the resource center easily.

Crucial Conversations® for Mastering Dialogue

The Leader’s Guide to Building Employee Competency

Solutions to develop a high-performance workforce
15 min
Crucial Conversations® for Mastering Dialogue

L&D: The New Competitive Advantage

5 tips to close the L&D divide and better meet employees’ needs and expectations
10 min
Crucial Conversations® for Mastering Dialogue

The Leader’s Guide to Effective Dialogue

The one skill that can make or break your influence and results: dialogue!
10 min
Crucial Conversations® for Mastering Dialogue

Beating Employee Burnout

Research shows that 1 in 4 of your colleagues has a burnout. Given the magnitude of social pressures, health problems, job changes and increased workloads that we have faced over the past two years, it is understandable that we feel disengaged and exhausted. Yet you can now take steps to make your team feel inspired again.
11 min
Crucial Conversations® for Mastering Dialogue

The Heart of the Matter

One Skill to Strengthen Relationships, Bridge Divides, and Increase Connection. Download the Ebook including Self-assessment.
10 min
Crucial Conversations® for Mastering Dialogue

How To Speak Up About Things That Matter

Recent research shows a shocking 9 out of 10 people have felt emotionally or physically unsafe to speak their mind at least a few times as COVID concerns, social issues and more have caused upheaval in our public and private lives. But what’s really driving our silence? Are we just victims of divisive current events and a volatile social landscape?
10 min
Crucial Conversations® for Mastering Dialogue

Speak Up to Move Forward

Results show half of companies that were successful last year, attributed their success to discussing what needed to be discussed and taking action following conversations. Read more about it in this E-Book.
10 min
Crucial Conversations® for Mastering Dialogue

Distance is Destroying Dialogue

How can you develop confidence to have crucial conversations virtually and help others do the same? Download our eBook, Distance is Destroying Dialogue: How to Hold Crucial Conversations in a Virtual World, to learn more about the negative effects of silence in organizations along with six proven tips to help your team have effective virtual crucial conversations.
10 min
Crucial Conversations® for Mastering Dialogue

How to lead Virtual Teams

Skills to put your people first. Research shows that even in good times, remote teams struggle to stay connected and succesfull.
10 min