Here you can find our news archive.

Three Steps to Becoming the Best Boss Ever

26-02-2020

A couple of months ago I sent out a Facebook post with a photo of a briefcase-carrying woman jumping a hurdle, along with the headline, “Hire smart people, train them properly, then get out of their way.” Something about the message really resonated with people. Why?

READ MORE Arrow icon

How to Improve Employee Morale

17-05-2019

How to Improve Employee Morale Dear David, How do you suggest a large institution go about changing a can’t-do attitude to a can-do attitude when morale is low? We’ve had budget and staffing cuts and have a history of “silos” throughout the organization. Can you help? Signed, Salvaging …

How GTD® Transforms Teamwork

23-04-2019

How GTD Transforms Teamwork I won’t name names… but… a few lucky people I work with regularly get emails from me that start like this: “Hey there. I am just doing my weekly review and going over my @Waiting For list. Unless I have missed it, I haven’t received a response from you on …

3 Conversations All Managers Need to Master

21-03-2019

Managers don’t have enough high quality conversations with their direct reports, according to Ann Phillips, a senior consulting partner with The Ken Blanchard Companies. This deficiency has a negative effect on both productivity and morale.

READ MORE Arrow icon

Does Being Negative and Critical Increase Your Leadership Power?

19-02-2019

If you’ve ever wondered why so many negative and critical leaders seem to rise to power, recent research sheds a little light on the cause. It turns out that even though we say we want compassionate and empathetic leaders, we perceive naysayers as being more powerful than their non-critical …

READ MORE Arrow icon

Called To The Mat In A Business Email Exchange: How To Handle It

22-06-2018

We’ve all had surprises our email. I call them “email landmines.” Hidden among most of the safe emails we receive each day are a handful of digital doozies that quickly turn conversation into conflict. Below are six categories of email landmines you’ve likely seen before. These seemingly …

How to Disagree with Someone More Powerful than You

14-06-2018

How to Disagree with Someone More Powerful than You By Amy Gallo, Harvard Business Review Your boss proposes a new initiative you think won’t work. Your senior colleague outlines a project timeline you think is unrealistic. What do you say when you disagree with someone who has more power than…

How to End a Relationship Stand-Off

18-05-2018

How to End a Relationship Stand-Off by Joseph Grenny Dear Joseph, I work with clients who are in conflict with each other. Their “stories” about the other person make resolution impossible. They’ve been in conflict with each other for so long that they are convinced that their …

What To Say When Your Boss Pulls Rank

30-04-2018

What To Say When Your Boss Pulls Rank By: Joseph Grenny Dear Joseph, How do you have a crucial conversation when someone pulls rank and shuts down dialogue by saying something like, “Because I’m the boss!”? I’m in a situation where I would like to discuss better solutions, but when I…