Here you can find our news archive.
16-07-2024
Is it a superpower or a stumbling block? Artificial Intelligence (AI) is rapidly advancing in the office. Everyone knows about Chat-GPT, but generative AI for images and videos is also on the rise. Initially seen as standalone AI tools, we now observe business software platforms catching up. …
10-06-2024
How can I find the courage to say what I need to say when someone treats me unfairly? I find it difficult to tell people when something bothers me because I’m afraid of getting into a heated argument and losing my words. Sometimes my father raises his voice against me, and I remain silent. …
23-06-2022
What if your colleagues discriminated against you, just for being assertive? Unfortunately, gender bias is a reality in today’s workplace. This study reveals women’s perceived competency drops by 35 percent and their perceived worth by $15,088 when they are equally as assertive or forceful …
02-02-2024
QUESTION Dear David, I work at a university where there is significant group work in the form of meetings or committees. In some of these meetings, a few people have a significant and vocal opinion about every agenda item. Every single one, every single time. I’ve noticed that these …
25-05-2023
QUESTION Dear Brittney, My manager recently told me that another leader said this about me: “her nationality shows by her bluntness in meetings.” I was told this as feedback but wasn’t given any specific examples. While I am open to constructive feedback and want to improve, I’m very …
06-02-2023
QUESTION Dear Kerry, I’d like some help on receiving criticism. My problem is that there is one executive in my organization who finds fault with my work and I find myself immediately on the defensive. I am intimidated by her confrontational style. I do not report to her, but she has taken …
19-01-2023
QUESTION Dear Justin, How do you ask someone “What is your problem with me?” without prompting a blowup or defensive behavior? Signed, Suspicious Author: Justin Hale Master Trainer @ Crucial Learning ANSWER …
17-11-2022
QUESTION Dear Ryan, My puppy was brutally attacked by our neighbor’s pit bull. My pup survived, but I soon learned from other neighbors that this was the fifth attack in the neighborhood by this pit bull. I decided to press charges in hopes of improving neighborhood safety. This did not make …
27-10-2022
QUESTION Dear Jospeh, I work in the agricultural industry as a sales rep. Sometimes I must go out to a customer when a product has not met their expectations. I just started reading Crucial Conversations, and I also have Crucial Confrontations. Any areas I should focus on to better handle these…
