Our resource center contains many interesting books, studies, white papers, and ebooks. These resources provide additional insight into the skills our training programs teach in the areas of behavior, culture, communication, influence, leadership, and many other social science topics. Use the filters to search the resource center easily.

Crucial Conversations® for Mastering Dialogue

Vaccines, Variants, and Back-to-Office Plans

A recent survey reveals that many employees feel anxious about vaccines, safety protocols, and returning to the office. They also feel anxious about addressing these concerns with coworkers, managers, and direct reports. Download the survey and get 3 skills to have successful crucial conversations.
10 min
Crucial Conversations® for Accountability

How to Blow the Whistle without Blowing Your Career

According to our research, 63% of respondents regularly witness both minor and major ethical violations. Employees only speak out about half of the unethical behavior they experience at work. Download the survey for tips!
3 min
Crucial Conversations® for Mastering Dialogue

Speak Up to Move Forward

Results show half of companies that were successful last year, attributed their success to discussing what needed to be discussed and taking action following conversations. Read more about it in this E-Book.
10 min
Crucial Influence

Corporate Depression

It’s what you can’t see . . . It’s a well-worn metaphor, but shockingly apt. Leaders steering their organizations through rough waters focus on the obvious dangers—the iceberg peaks that are visible above the waterline. And they fail to account for the enormous undersea bulk of the bergs until ice rips through the hull of their ship.
10 min
Crucial Conversations® for Mastering Dialogue

Distance is Destroying Dialogue

How can you develop confidence to have crucial conversations virtually and help others do the same? Download our eBook, Distance is Destroying Dialogue: How to Hold Crucial Conversations in a Virtual World, to learn more about the negative effects of silence in organizations along with six proven tips to help your team have effective virtual crucial conversations.
10 min
Crucial Conversations® for Mastering Dialogue

How to lead Virtual Teams

Skills to put your people first. Research shows that even in good times, remote teams struggle to stay connected and succesfull.
10 min
Crucial Conversations® for Mastering Dialogue

How to lead a Work-From-Home workforce

In the last past months we have been part of a massive social experiment: working from home. Our latest research illuminates how working from home is affecting organizational culture and what leaders can do to succeed in this new way of working.
10 min
Crucial Conversations® for Mastering Dialogue

Crucial Conversations Course Preview

Learn more about our award winning Crucial Conversations course. Fill out the form on the right to watch the Crucial Conversations Course Preview.
76 min
Crucial Conversations® for Accountability

Crucial Accountability Course Preview

Learn more about our Crucial Accountability course. Fill out the form on the right to watch the Crucial Accountability Course Preview.
61 min