Our resource center contains many interesting books, studies, white papers, and ebooks. These resources provide additional insight into the skills our training programs teach in the areas of behavior, culture, communication, influence, leadership, and many other social science topics. Use the filters to search the resource center easily.

Crucial Conversations® for Mastering Dialogue

Crucial Conversations

Introducing the business bestseller that’s transformed organizations and changed the way millions of people communicate.

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Crucial Conversations® for Accountability

Crucial Accountability

In this bestselling book you'll discover tools for resolving violated expectations, broken commitments and bad behaviour.

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Crucial Influence

Influencer

The truth is, we all need to be better influencers. Discover the powerful Influencer model in this bestseller.

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