NEWS ARCHIVE

QUESTION Dear Kerry, I’ve worked in nonprofit organizations for many years and have both observed and participated in the telling of angel stories—essentially the opposite of villain stories. I see a pattern of supervisors excusing problematic behavior because the employee in question has a…

QUESTION Dear Al, I struggle with showing my emotions when I’m confronted with a tense conversation or situation. What’s worse is that once I start to get emotional, I get mad at myself, and that only makes me more emotional and makes my eyes well up. After ten years of corporate experience…

QUESTION Dear Al, I work in the HR department for a consulting company. I have worked there for almost eight months and I’ve noticed an ongoing issue with communication—or the lack thereof. On a weekly basis, I discover problems that could have been easily prevented with proper …

QUESTION Dear Brittney, My supervisor has been micromanaging employees, disclosing project information that shouldn’t be, and generally just overstepping communication boundaries. I have stopped sharing information with them for fear that they will share it too soon or in the wrong way. My …

QUESTION Dear Ryan, At my last performance review, my boss was extremely positive and gave me great feedback, so I was horrified to later discover that he gave me a score of “below average” on the formal paperwork. I arranged a meeting with him to find out why. That’s when he told me I …

If you’re experiencing racial slurs, enduring sexual harassment, or are a daily witness to other degrading behaviors at work, don’t settle, sue, or quit. Fix the silly but commonly held belief that your only choice is between taking it and quitting. Joseph Grenny offers three helpful steps …