FIRST CHAPTER
CRUCIAL CONVERSATIONS
Introducing the New York Times business bestseller that’s transformed organizations and changed the way millions of people communicate. With more than 2 million copies sold, this book gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost anything.
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EBOOK
The Leader's Guide to Building Employee Competency
Solutions to develop a high-performance workforce
RESEARCH
Costly Conversations
Research shows that conversation failures in the work-place are both rampant and costly. Read the full research and learn how to build a culture of dialogue.
EBOOK
L&D: The New Competitive Advantage
5 tips to close the L&D divide and better meet employees’ needs and expectations
