FIRST CHAPTER
CRUCIAL ACCOUNTABILITY
Discover tools for resolving violated expectations, broken commitments and bad behavior.
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In our new free ebook Feedsmacked: Crucial Skills for Receiving Difficult Feedback, you'll learn four skills for hearing and accepting feedback - no matter how it's given - in a healthy, productive way.
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Leadership Confessions
Research shows that 2 out of 3 managers find leadership more difficult than expected. And no wonder - most people enter leadership roles because they performed well in their previous positions, not because they were experienced leaders. How do you deal with poorly performing employees, bickering team members or complaints of harassment?
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